Shipping & Delivery
WHEN WILL MY ORDER BE PROCESSED?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 2-5 business days of ordering and be shipped the next day after the processing day.
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
SHIPPING CONFIRMATION
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
TRACKING
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
DELIVERY
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at medicogy Cross-border E-commerce Limited Company.
. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
CANCELLATION/CHANGES
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be canceled.
INVONTIVA®
About
Our Brand
Invontiva 's Approach To Health
Invontiva 's Approach To Health
One of our core mottos is "Discovered in nature. Optimized by science." This is based on the belief that we come from nature.
We are not separate from it; within nature is all the abundant bounty we need to achieve optimal health.
Discovered in Nature. Optimized by Science.
Like Sir Francis Bacon, we believe science is the exploration of nature. The
scientific method is the process of objectively establishing facts through testing
and experimentation. Every great natural discovery must be refined through
the stringent scientific method. Some in the medical machine would like
you to think that science and nature are at odds. But science allows us to
identify, refine and optimize the bounties provided by nature.
Health is not just physical - we also have mental, emotional, social, and
spiritual needs. All of these areas comprise our overall health: being unwell
in one aspect affects you in all the others. We believe in whole-being wellness.
It's time to take your health into your own hands and start living the life you
deserve. We all have the right to a healthy life free from barriers and obstacles,
and Invontiva has found the highest quality, most ethically grown resources
Mother Nature provides to help you achieve that goal. Connecting with the
natural world can renew our mind, body, and spirit. We can find balance and
recovery. We can create harmony in our lives. It's time to start living a healthy
life full of vitality and joy. Use mother nature as your guide and Invontiva
as your accomplice on your journey to wellness.
Health is your birthright! Claim it today!
Meet the Founder
At the young age of 42, Sean Gill, founder of Invontiva, found himself scared, confused, and sick. He was on his 12th day in the hospital, suffering from a multitude of different conditions; blood clots throughout his body (including pulmonary embolisms), lymph nodes the size of golf balls, kidney issues, terribly chronic fatigue, and significant gut conditions.
Before this complete health breakdown, Sean worked tirelessly for a tech startup, clocking an average of 75 hours per week. He lived on fast food and coffee, and like the American business culture likes to promote, he naively thought the "grind" was a noble feat and his health was just taking a temporary backseat.
Sean went to the hospital because he knew his body was truly shutting down. The doctors were simply baffled; after countless testing for many chronic diseases, including cancer, they merely shrugged their shoulders and said, "we have no idea." They sent him on his way without answers.
After leaving the hospital, he felt dejected and lost. A distinct disease may not have been crippling Sean’s body, but he felt like he was dying. He had no answers. He had no path to get better. All he was told was to “Come back if things get worse.”
But what about getting better? What about getting back to feeling energized and healthy at 42? The treatments were just addressing the symptoms. What about the causes?
This pivotal moment created a hunger for answers to these questions for Sean. He turned to educate himself on the concepts of holistic health, whole body health, integrative and plant-based medicine, diet’s role in health, meditation, and the importance of mental & spiritual well-being. He read books, conducted research, and centered his life around these principles.